Back
Help Center
Find answers, get help, and reach our support team.
Chat with WiamBot
Get instant answers to your questions. Our AI assistant is here to help you navigate WiamApp.
Talk to WiamBot Getting Started
Tap "Get Started" on the landing page. You can register with your email or sign in with Google. After creating your account, you'll go through a quick onboarding to set up your profile, pick your favorite genres, and start discovering stories.
Yes! Reading on WiamApp is completely free. The first 10 chapters of every story are always unlocked. You can optionally purchase Wiam Coins to unlock premium chapters and support creators with gift stickers.
WiamApp is a Progressive Web App. On Chrome/Android, tap the menu and select "Install app" or "Add to home screen". On Safari/iOS, tap the Share button and select "Add to Home Screen". Once installed, you'll receive push notifications for new chapters and updates!
Reading
Browse by genre, check trending stories, or explore the "We Think You'll Love This Too" section on any book page. During onboarding, you'll pick your favorite genres and we'll recommend stories based on your taste.
Yes! WiamApp automatically tracks exactly where you stopped reading — down to the paragraph. When you come back, tap "Continue Reading" on the book page and you'll pick up right where you left off.
While reading, tap the emoji icon next to any paragraph to react with emojis like ❤️, 😂, 😢, 🔥 and more. You can also tap the comment icon to discuss specific paragraphs with other readers.
If you've installed WiamApp as a PWA, chapters you've previously loaded will be cached for offline reading. For the best offline experience, open the chapters you want to read while connected.
Wiam Coins & Payments
Wiam Coins are the in-app currency. Use them to unlock premium chapters and send gift stickers to your favorite creators. Coins never expire and are credited instantly after purchase.
Go to your profile, tap "Coins", and choose a package. We support Mobile Money (MTN MoMo, Vodafone Cash, AirtelTigo), Visa/Mastercard, and Bank Transfer via Paystack.
Gift Stickers are a fun way to support creators! On any book page, tap the Gift button to browse stickers across tiers — Common, Rare, Epic, and Legendary. Each sticker costs Wiam Coins and shows your appreciation to the creator.
If you experience payment issues, contact us through WiamBot or send feedback from your profile. We'll investigate and resolve it quickly.
Account & Security
Go to Settings & Privacy from your profile menu, then open the Password section. Enter your current password and your new password to update it.
Go to Settings & Privacy → Danger Zone → Delete Account Permanently. You'll need to confirm by typing "DELETE". This action is irreversible and will remove all your data.
Go to Settings & Privacy → Security → Two-Factor Authentication. Follow the setup instructions to add an extra layer of security to your account.
For Creators
Apply for a creator account through the Creator Program section on your profile. Once approved, you can start publishing stories, set chapter pricing, and earn from your readers.
No! When you publish a story from WiamStudio, it goes live immediately on the platform. No waiting for approval. Our content moderation system automatically scans for prohibited content to keep the platform safe.
Creators earn 50% of every Wiam Coin spent on their stories. You can set chapters as premium (requiring coins to unlock) and receive gift stickers from readers who love your work.
Notifications
When you install WiamApp and allow notifications, you'll receive push notifications on your phone even when the app is closed. You'll be notified about new chapters from creators you follow, new followers, coin transactions, and more.
Yes! Go to your Profile → Notification Settings. You can toggle each notification type on or off individually — new chapters, followers, comments, likes, coins, announcements, and more.